When a hail event hits, we spring into action and don’t stop until the job is complete. From monitoring national weather activity to setting up appraisal and repair centers following a hail event, and finally sending your policyholders home with an expertly repaired vehicle backed by a lifetime satisfaction guarantee, PDR LINX handles every step of the claim repair process for you.
All it takes is one call for PDR LINX to offer a full range of services to support catastrophic hail events and overspray removal, including:
- Full turnkey outsource solutions for insurers
- Comprehensive Call Center services for appraisal and repair scheduling
- Onsite repair center management for post–event customer traffic
- Appraisal services from licensed professionals
- Paintless Dent Repair (PDR) services
- Fleet and wholesale repair services
- Fire & flood mitigation services
TO HANDLE IT ALL
ADVANCED STORM MONITORING
We proactively monitor the weather, so we know where and when to expect catastrophic hail events before they happen.
EXCEPTIONAL RESOURCE ROLLOUT
With a single call, our storm management team puts our engagement plan into place with the resources to satisfy customer demand right when you need it.
RAPID DEPLOYMENT ENABLED
We deploy our adjusters, site managers and certified repair technicians to the storm site on short notice, anywhere in the country.
ONE-STOP CLAIMS MANAGEMENT
Our Call Center manages the full communication cycle with everyone involved in the claim, including policyholders, appraisers and technicians.
COMPLETE REPAIR SITE COORDINATION
We work with approved sites designated by the insurer and our own Certified Repair Centers to ease the insurer’s burden.
EXPERT CLAIMS APPRAISALS AND REPAIRS
We handle the complete claims adjucation process, from the initial appraisal to supplemental claims to the final repair.
WE DELIVER SATISFIED CUSTOMERS
Whether the claim involves an appraisal or a complete repair, we ensure that the policyholder leaves with a positive claims experience.
Count on PDR LINX to ensure the integrity of the customer experience for your policyholders’ hail damage and overspray claims. The PDR LINX Quality Checked® Program is one way we fulfill our promise, by delivering a fully restored vehicle backed by a lifetime satisfaction guarantee.
Overspray claims don’t happen every day for you—but they are everyday occurrences for us. With only one call, we provide a clear path for managing your overspray claims. We handle every aspect of your claim event. From scheduling through the entire remediation process, until the job is complete.