For Insurers

COMPREHENSIVE
OUTSOURCE SOLUTIONS

When a hail event hits, we spring into action and don’t stop until the job is complete. From monitoring national weather activity to setting up appraisal and repair centers following a hail event, and finally sending your policyholders home with an expertly repaired vehicle backed by a lifetime satisfaction guarantee, PDR LINX handles every step of the claim repair process for you.

Lightning bolts in the night sky


 

 

 

 

PDR linx work process with icons around the US map

All it takes is one call for PDR LINX to offer a full range of services to support catastrophic hail events and overspray removal, including:

  • Full turnkey outsource solutions for insurers
  • Comprehensive Call Center services for appraisal and repair scheduling
  • Onsite repair center management for postevent customer traffic
  • Appraisal services from licensed professionals
  • Paintless Dent Repair (PDR) services
  • Fleet and wholesale repair services
  • Fire & flood mitigation services
What is the PDR LINX process? Watch the video to learn about our services from start to finish.
SEE the process

ONE CALL
TO HANDLE IT ALL

Icon for ADVANCED STORM MONITORING

ADVANCED STORM MONITORING

We proactively monitor the weather, so we know where and when to expect catastrophic hail events before they happen.

Icon for EXCEPTIONAL RESOURCE ROLLOUT

EXCEPTIONAL RESOURCE ROLLOUT

With a single call, our storm management team puts our engagement plan into place with the resources to satisfy customer demand right when you need it.

Icon for RAPID DEPLOYMENT ENABLED

RAPID DEPLOYMENT ENABLED

We deploy our adjusters, site managers and certified repair technicians to the storm site on short notice, anywhere in the country.

Icon for ONE-STOP CLAIMS MANAGEMENT

ONE-STOP CLAIMS MANAGEMENT

Our Call Center manages the full communication cycle with everyone involved in the claim, including policyholders, appraisers and technicians.

Icon for COMPLETE REPAIR SITE COORDINATION

COMPLETE REPAIR SITE COORDINATION

We work with approved sites designated by the insurer and our own Certified Repair Centers to ease the insurer’s burden.

Icon for EXPERT CLAIMS APPRAISALS AND REPAIRS

EXPERT CLAIMS APPRAISALS AND REPAIRS

We handle the complete claims adjucation process, from the initial appraisal to supplemental claims to the final repair.

Icon for WE DELIVER SATISFIED CUSTOMERS

WE DELIVER SATISFIED CUSTOMERS

Whether the claim involves an appraisal or a complete repair, we ensure that the policyholder leaves with a positive claims experience.

satisfaction guaranteed

QUALITY CHECKED.
ALWAYS.

Count on PDR LINX to ensure the integrity of the customer experience for your policyholders’ hail damage and overspray claims. The PDR LINX Quality Checked® Program is one way we fulfill our promise, by delivering a fully restored vehicle backed by a lifetime satisfaction guarantee.

overspray removal

overspray happens.

Overspray claims don’t happen every day for you—but they are everyday occurrences for us. With only one call, we provide a clear path for managing your overspray claims. We handle every aspect of your claim event. From scheduling through the entire remediation process, until the job is complete.

LET US SOLVE YOUR
BIGGEST CHALLENGES